When you order products from Roy de France you can be assured, we will ship your merchandise with the utmost care. We use only the best shipping processes to deliver products that are fresh and simply superb right to your door. Please check the information below to review our shipping policies.

Please check all addresses carefully. Roy de France guarantees delivery only to the addresses that we are provided with. If we are unable to deliver the package, we will return your order to our distribution center. If the product arrives in good condition, we can send the package back out to you and charge you only the shipping and handling. If the product does not arrive in good condition, you will be responsible for the charges of a new order. Roy de France cannot be held responsible for packages that are returned to us due to notice of “undeliverable address”.

US Postal Service (US only)

USPS can ship packages to PO Boxes. Packages cannot be rerouted or picked up. Delivery times vary by destination and are not guaranteed. Tracking of packages have some limitations.

Prices:

Orders placed from Monday to Friday by 12:00 PM EST will ship that day. Orders placed after that, will ship the following day.

If Orders are placed on Saturday or Sunday, will ship on Monday

Roy de France and its carriers will not ship or deliver on the following days:

Roy de France takes great pride in selecting the finest products available. If for some reason, you are not satisfied with your purchase, you may return it for replacement or store credit or refund. Unfortunately, we do not accept returns of perishable items. We do not accept returned items that were purchased in our retail location, nor will our retail location accept returned items purchased from our website. We will accept non-perishable returns within 3 days of order receipt. We cannot send a replacement, credit or refund for the purchase until we have the product back in inventory. If the product does not arrive in good condition to return to stock, then we will not be able to send a replacement, credit or refund for the purchase.

Wrap the package well, include the return form found along with the packing list/invoice enclosed in your order and ship it to us at the address below. Remember to insure it for full value. Shipping charges are not refundable.

All products that are on sale (nor refund and return).

Roy de France
701 South Miami Ave
Unit 335B
Miami, FL 33130

Promotional shipping offers apply to orders that meet applicable sale amounts in merchandise before normal taxes and shipping/handling rates shipping to a single address only.

Call +1 (786) 347–5357
Email roydefrance.us@gmail.com
Or submit an inquiry on the Contact US Page
If submitting an online inquiry, a representative will get back to you promptly with courier quote for your delivery address.